Total Vision Golden Hills Frequently Asked Questions

Parking & Location FAQs

Is there free parking available?

Yes, you can find convenient and free parking when you visit the office. The building provides a dedicated parking lot for your use, so you have one less thing to worry about before your appointment.

Is the office accessible by public transportation?

Yes, the office is easy to reach using public transportation. Several local bus routes serve the area, with stops conveniently located near the practice. We recommend checking the local transit schedule for the most up-to-date route information.

Your Appointment FAQs

Do you accept walk-in visits?

To make sure you receive timely attention from the team, appointments are recommended. You can even fill out patient forms ahead of time to streamline your visit. However, the office may be able to accommodate walk-in visits depending on schedule availability.

How far ahead should I book an eye exam?

Booking your eye exam 1–2 weeks in advance is a good idea, especially if you need an evening or weekend appointment. The office can often accommodate requests within a few days, so feel free to call and check for earlier openings.

What is the cancellation policy?

If you need to make a change, please provide at least 24 hours’ notice before your scheduled appointment. This courtesy allows the team to manage their schedule and offer the time to another person who needs eye care.

Insurance & Payment FAQs

Do you accept my vision insurance?

Total Vision Golden Hills accepts many major vision insurance plans, including VSP and EyeMed. You can view a list of accepted insurance plans or call the office directly to confirm your specific plan and learn more about your benefits.

What if I do not have vision insurance?

If you do not have vision insurance, you still have access to quality eye care. The practice offers affordable self-pay options for exams and services. Contact the office to learn more about current pricing.

What payment methods do you accept?

For your convenience, the office accepts major credit cards, debit cards, and cash. You can also use your Flexible Spending Account (FSA) or Health Savings Account (HSA) cards for payment.

Your Eye Exam FAQs

How long does an eye exam take?

A comprehensive eye exam typically takes about 30 to 60 minutes. This allows the team enough time to perform a thorough evaluation of your vision and eye health without making you feel rushed.

What should I bring to my appointment?

Please bring your current eyeglasses or contact lenses, a list of any medications you are taking, and your vision insurance card. This information helps the team get a complete picture of your vision needs and history.

General Eye Care FAQs

Do you see patients of all ages?

Yes, the team provides comprehensive eye care for every member of your family. From a child’s first eye exam to senior vision care, the practice is equipped to handle the unique needs of different age groups.

What services does the practice offer?

You can find a wide range of services to protect your vision. These include comprehensive eye exams, getting contact lens fittings, finding solutions for myopia control for children, and managing eye disease.

Can I get my glasses adjusted or repaired?

Yes, you can receive complimentary adjustments and cleanings for your eyeglasses. This service helps keep your frames fitting comfortably and in great condition so you can see clearly.

Schedule Your Visit With An Eye Doctor in San Jose

Your family’s vision is important. A dedicated team can help you find solutions that protect your eye health for years to come. If you’re looking for an eye care team that is passionate about your vision, contact Total Vision Golden Hills. Schedule your appointment online or call the office today to get started.